Return policy: Once a digital product has been downloaded, it cannot be returned. If the download fails, we will offer a refund or help you to complete the download.
Digital Products:
- No Refunds After Download: Once a digital product has been downloaded, we can no longer eligible for a refund. Our system tracks downloads to ensure compliance.
- Refunds Before Download: If no download has occurred, you may request a refund within 14 days of purchase. We will process the refund without any questions.
Coaching Services:
- Full Refund: Coaching services can be canceled up to 7 days before the scheduled session for a full refund.
- Partial Refund: If the cancellation occurs between 7 days and 3 days before the session, a 50% refund will be issued.
- No Refund: Cancellations made less than 3 days before the session are not eligible for a refund. Any new booking must be paid for again.
Other: Unfortunately, we cannot accept returns on sale items or gift cards.
To start a return or refund, you can contact us at contact@hypnocoachings.com.
If your return is accepted, we’ll process your refund immediately. This can take up to 48 hours. The time it takes for the money to appear in your account depends on your bank, and we have no control over this.
You can always contact us for any return questions at contact@hypnocoachings.com.
Disclaimer
1. No Liability for AI-Generated Content: We do not assume any liability for the results produced by AI. The output can vary depending on the AI application used, over which we have no control.
2. Digital Products and Coaching Services: Our offerings include workbooks and journals with AI prompts, as well as coaching services. While we strive to provide valuable and accurate content, the effectiveness and results of these products and services can vary from person to person and from AI App to AI App.
3. No Guarantees: We make no guarantees regarding the outcomes or results from using our digital products and coaching services. Users are responsible for how they utilize the information and prompts provided.
4. Personal Responsibility: By purchasing and using our products, you acknowledge that you are responsible for your own actions and decisions. Our products are designed to support and guide you, but they are not a substitute for professional advice or services.
5. Changes and Updates: We reserve the right to modify or update this disclaimer at any time without prior notice. It is your responsibility to review this disclaimer periodically for any changes.
Exchanges
The fastest way to ensure you get what you want is to contact us regarding the digital product or coaching service you have purchased. Once the return or exchange is accepted, you can make a separate purchase for the new item or service.
European Union 14-Day Cooling Off Period
Notwithstanding the above, if the digital product or coaching service is being provided to a customer in the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification. As above, your digital product must be in the same condition that you received it, unused, and in its original format. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return request, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at: contact@hypnocoachings.com.